Mason Faith and Hoscheit is soft launching into routine restorative dental care this week. The stay at home order is in place until 6/1/20 and our opening besides urgencies is to your comfort level. Our hygienists will begin their soft launch 5/26/20.
There are 4 areas we are addressing to improve Covid-19 susceptibility: patient distancing, patient screening for the most common symptoms of Covid-19, heightened infection control and aerosol reduction.
What is our soft launch?
To practice social distancing, our plan is to begin with less patient volume and stagger appointment times. When your appointment is made, we will pre-screen with a Covid-19 symptom questionnaire. On the day of your appointment you will be asked to call or text from your car to let us know that you have arrived. Once your treatment room is ready, you can enter the office, your temperature will be taken and the Covid-19 questionnaire will be reviewed once again. You will be escorted to your treatment room so your time in the waiting room will be minimal.
Why so many questions on Covid 19?
The safest measure to avoid spreading the virus is to identify people showing the most common symptoms before bringing them into our facility. As we know there is a 2-14 day period where one may be infected and show no symptoms, but this is the nature of the virus and quick accurate testing in this window of time is getting lots of attention. Our intention is to keep the virus out of our facility to the best of our ability. If a scheduled patient is showing any symptoms, they will be asked to reschedule to a date 14 days after they are symptom-free.
Facility and Treatment Room Disinfection:
Our protocol continues to be guided by the Centers for Disease Control, Occupational Safety and Hazardous Administration and the American Dental Association. The use of disposables where applicable, thorough room disinfection, and our sterilization procedures are consistent with the recommendations of these organizations and have been for many years. You will now notice shields in our front desk area and a consistent wiping down of the waiting area. Our doors remain open for ventilation and to decrease door knob contact. The waiting area and rooms will have hand sanitizer and wipes available for use.
PPE (Personal Protective Equipment):
PPE has garnered lots of media attention over the past several weeks. At this time, we have adequate gloves, masks, gowns, eye protection, and face shields for all of our staff members. You will notice a new look in your dental team as lab coats, gowns, and face shields have become routine in our day to day practice. At this time we will be reminding you to wear a face mask to the office. It is not necessary for a child under 2 years old.
Health condition and age:
We will be discussing in detail the 65+ year old age group and those medically compromised that are of higher Covid 19 risk. If you have an emergency you will be taken care of immediately. If you are to have elective treatment and prefer to be seen we will ask you to sign a document consenting to treatment. We want you to be safe!
Dental procedures and aerosol creation:
During routine teeth cleanings, our staff frequently uses what is called a prophy jet and cavitron instrument. These instruments use water and create an aerosol spray. The aerosol continues to be an area of research as it relates to Covid-19 and infection control, but at this time we need to take it seriously. The best practice right now is to limit and effectively remove the aerosols that are created in the office. To that point, we have increased the vacuum capacity of our suction units to allow the hygienists more efficient aerosol removal. You will also notice shields with additional evacuation that will be used over your head area when these instruments are used. The dental drill also creates an aerosol. We will be implementing measures to reduce this by shielding areas of your mouth and most importantly our capable dental assistants will be at the point of contact with their high speed evacuation to help remove the generated aerosols. We will be limiting polishing, prophy jet and use of the cavitron in your cleaning visit through the month of June.
What about the air in general in the office and Covid-19?
There are two new measures in place to address Covid-19 in the air. The first and foremost is the increased vacuum capacity in our suction units, which was explained above. Second, we have had our HVAC system evaluated and are adding a Bipolar ionization system to it which we feel is the best opportunity to kill microbes as they pass through the ducts. Many hospitals and airports are implementing similar technology at this time. Many systems of this type are getting attention along with HEPA filters, but after thorough research we feel that the Bipolar Ionization is the best fit for our office.
Our office is here to answer questions and help with your oral needs. Everyone’s comfort level varies with this virus. We feel safe working with you in our office and look forward to seeing you when you are ready.
Mason, Faith & Hoscheit Care Passionately About Helping Take Care of Your Teeth
We have been providing quality dental care to families in the Fox Valley since 1969. Our commitment to patient satisfaction and customer service has afforded us a long and rich history in St. Charles, Illinois.
Our Care & Treatments
We also offer treatments that improve the appearance of your smile – giving you the confidence boost you deserve.
Same Day Dentistry
We have been going to this office for almost 15 years! We can’t say enough – from the front desk staff, to the hygienists, to the dentists, everyone is kind and welcoming! Great place to bring the whole family!